(Image source from: vocfm.co.za)
To strengthen the good governance initiatives, Union Minister Jitendra Singh will establish one grievance portal each in 20 districts of the Union Territory.
Recently, Jammu and Kashmir’s lieutenant Governor Jitendra Singh and the Union Minister Jitendra Singh had a telephonic call to discuss the plan for the expansion of online Public Grievance Redressal Portal in the Union Territory of J&K.
On Sunday, August 16, 2020, Union Minister Jitendra Singh had announced that the Central government would assist Jammu and Kashmir to establish grievance portals in all the 20 districts of the UT.
In what came as a significant move to strengthen the ongoing good governance activities in Jammu and Kashmir, Jitendra Singh had a telephonic conversation with lieutenant governor of J&K to discuss the expansion of grievance portals.
Following the discussion, Mr. Singh had immediately convened a meeting with the senior officials dealing with public grievances including the secretary of ARPG Kshatrapati Shivaji and the additional secretary V. Srinivas.
In the meeting a plan has been finalized by the three of them to establish one portal each in the 20 districts of Jammu and Kashmir for addressing the grievances of the citizens and also to provide seamless home delivery of the services to the citizens.
To implement this grievances initiative, it has also been decided that the Department of Administrative Reforms and Public Grievances (ARPG) along with the Government of India will further enhance the ongoing collaboration with Jammu and Kashmir to revamp the ‘Awaz-e-Awam’ portal by mapping with top notch grievance officers for improved quality of grievance redressal and reduced time frame in disposal of services to the citizens.
Union Minister Jitendra Singh had also informed that while pursuing this grievance project, a focussed team of officials from DARPG would also be constituted to work with the Jammu and Kashmir government in the coming days.
As per the Union Minister Singh, this initiative is a continuation of a series of sustained efforts by the Union Government to create a transparent, accountable and citizen friendly effective administration in Jammu and Kashmir.
PM Modi during his Independence day speech on Saturday at the Red Fort said that the assembly elections in Jammu and Kashmir would be conducted after the delimitation exercise.
By Gayatri Yellayi